Skip to content
100% CURLY GIRL METHOD SAFE
FREE FROM 7 x INGREDIENTS
FREE UK SHIPPING UK ORDERS £50+

STEP 0: RESET

30ml | 1–3 Uses

When silicones, waxes, or heavy products coat your hair, moisture can't get in. Whoops lifts away that buildup in a single wash, giving you a clean slate to start CGMC™ properly.

Fully wet hair. Apply Whoops from roots through lengths; lather gently. Rinse thoroughly to remove silicones, waxes and residue.

Next: Step 1 Cleansing Co-Wash, then Step 2 Leave-In Conditioner.

Whoops Reset Shampoo is Step 0 in our 6-Step Cycle (0 Reset → 1 Cleanse → 2 Condition → 3 Style → 4 De-Frizz → 5 Refresh → 6 Treat).

Aqua (Water), Sodium Laureth Sulfate (targeted clarifying cleanser), Decyl Glucoside (plant-based cleanser), Cocamidopropyl Betaine (gentle cleanser), Cocamide DEA, Sodium Chloride, Parfum (Fragrance), Methylchloroisothiazolinone, Benzyl Alcohol, Citric Acid (pH adjuster).

Powered by Sodium Laureth Sulfate + Decyl Glucoside + Cocamidopropyl Betaine to lift silicones, waxes and heavy residue — delivering weightless, product-free hair in one use.

Your reset preps hair for moisture instead of coating it.

Every CGMC® formula rinses clean with our Co-Washes or sulphate-free Detox — no harsh cleansers, no dryness, no frizz.

Note: Whoops is the single intentional exception that uses one wave + curl-safe sulphate solely to remove silicones before you begin the sulphate-free routine.

Our CGMC® 7× Promise:

No Coconut Oil • No Silicones • No Drying Alcohols • No Waxes • No Itchy M’s • No Parabens — for cleaner, softer, longer-lasting curls without dryness or frizz. (Whoops uses one curl-safe sulphate just for this reset step.)

Made in the UK • Vegan + Cruelty-Free • Curly Girl Method Safe • Trusted by 350K+ curlies + wavies • Age 3+

All orders are shipped same day UK before 4pm + Worldwide before 3pm Mon-Fri.

UK Delivery 48 hour Standard Service. Next day delivery available at checkout.

Worldwide delivery from 5 days; fees, duty + timescales shown at checkout. Best rates apply to parcels under 2kg — email us if you'd like help).  

UK Free Returns message us and we'll send you a free label

Who it's for

Removing silicones, waxes, hairspray and heavy build-up before starting CGMC™

Powered by

Sodium Laureth Sulfate (curl-safe clarifier) + Decyl Glucoside (plant-based cleanser) + Cocamidopropyl Betaine (gentle cleanser)

Whoops Reset Shampoo
What you'll notice

Feather-light strands — silicone + wax lifted in one cleanse

What you'll notice

Expect better moisture absorption from your very next wash

Woman + Curly Owned
Made in the UK 🇬🇧

CGM Club Tutorials + Personalised Routines

Skip trial and error and get faster results with our personalised curly hair routines

Personalised to your hair
Skip trial + error
Faster results

Frequently asked questions