Shipping & Delivery
UK Standard Shipping Tracked 48 Royal Mail: All UK orders are typically processed next working day and delivered within 5 working days. You will receive a tracking link email when your order has been dispatched.
UK Next Day Delivery: Service available Monday to Thursday. Orders received Friday to Sunday or Bank Holidays are only delivered the following working day Monday/Tuesday. Prime Delivery available on our Amazon store.
International Shipping: Standard Shipping Royal Mail delivery 17-35 business days.
Courier Delivery *Live rates & delivery timescale calculated at checkout.
* Import VAT and duty are due.
USA - Express Worldwide - Up to 3 day service - Live rates calculated at checkout
Australia - Express Worldwide - Up to 3 day service - Live rates calculated at checkout
Ireland* - Express Worldwide - Up to 3 day service - Live rates calculated at checkout
Europe* - Express Worldwide - Up to 3 day service - Live rates calculated at checkout
Rest of World - Express Worldwide - Up to 3 day service - Live rates calculated at checkout
* Import VAT and duty are due.
Brexit affecting Europe & Ireland
We have everything in place for a smooth and safe delivery via DHL.
Our customers in Ireland & Europe since Brexit 1st January 2021 will be liable for VAT and import duty to receive your goods by courier. As an approximate rule if it is over €35 you will be charged VAT and or Import Duty by the courier on delivery at your local rates. Please research your local import, VAT, and duty rates prior to ordering. When parcels are undelivered due to non payment of import duty, we are only able to refund the order once it is returned to us, minus delivery costs.
You can also Track My Order here.
Delivery T's & C's
Accurate Address Information is essential
• City, town, village or province
• Postal or ZIP code unless in Ireland*
• Country
Tracking My Order
We provide tracked delivery UK & Worldwide; your tracking link will be emailed to you once your order has shipped. Tracking information is also available within your account or on the order tracking page
Delivery of your order.
• Card is left and the parcel is left with local collection point or Post Office
• Card is left requesting consignee to contact the delivery partner to arrange re-delivery.
Customs
For International orders the price of the items does not include customs & import duties as these charges vary from country to country. Please be aware that you might be required to pay these when you accept delivery of the items from your courier.
Missing Packages
30 working days for delivery to Europe
35 working days for the rest of the world.
Damaged Packages.
Contact Us
If you have any queries, please don't hesitate to contact our team by emailing hello@curlygirlmethod.club